Last updated: September 2026
At Zimonakiddies, we respect your privacy and are committed to protecting the personal information you provide when you shop with us or contact us through our website.
Information We Collect
When you place an order, contact us, or use certain features of our website, we may collect information such as:
- Your name
- Email address
- Phone number
- Delivery address
- Billing or order information
- Information you provide when contacting us about an order or enquiry
We only collect information that is reasonably necessary to provide our services, process orders and communicate with you.
How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Arrange delivery of your purchases
- Contact you about your order or enquiries
- Respond to customer service requests
- Process payments through our payment providers
- Improve our website, products and services
- Prevent fraud or misuse of our website
- Comply with applicable legal and regulatory requirements
Payment Information
Payments made through our website may be processed by third-party payment providers.
Zimonakiddies does not need to store your full card details when payment is processed through a third-party payment provider. Your payment information is handled according to the provider’s own privacy and security policies.
Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers where required to operate our business. For example, this may include payment processors, delivery/logistics providers, website hosting providers and technical service providers.
We only share information that is reasonably necessary for the service being provided.
Cookies
Our website may use cookies and similar technologies to help the website function properly, remember certain preferences and understand how visitors use the website.
You can adjust your browser settings to manage or disable cookies. Some website features may not work properly if certain cookies are disabled.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, handling customer service enquiries, maintaining business records and meeting legal or regulatory obligations.
Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access to information we hold about you and to request correction of inaccurate information.
If you have a privacy-related request, please contact us using the details below.
Data Security
We take reasonable steps to protect the personal information we hold from unauthorized access, loss, misuse or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Children’s Information
Zimonakiddies is a children’s retail store, but our website and purchasing process are intended for parents, guardians and other adults making purchases on behalf of children.
We do not knowingly seek to collect personal information directly from children.
Third-Party Websites
Our website may contain links or connections to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
We encourage you to review their privacy policies before providing personal information.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Zimonakiddies
Email: zimonakiddies@gmail.com
Phone/WhatsApp: 09092147169
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
